Building AI that insurance can trust

AI adoption is accelerating across insurance, but so are the questions around security, governance and trust.
In this episode of CyberGen Compliance Talks, Scrub AI co-founder and CEO, Alex Ley sits down with host David Loader to discuss what it takes to build AI for a highly regulated industry, and why security needs to be considered from day one.
In the conversation, Alex explores:
- Why security and compliance have become critical factors when evaluating AI vendors in insurance;
- The reality of handling sensitive insurance data in AI-driven workflows;
- What insurers should be looking for when assessing how AI solutions are built, hosted and governed;
- Lessons learned from implementing ISO 27001 and building a formal information security programme
- Why trust, transparency and control are becoming just as important as the technology itself
The challenges insurers face when balancing innovation with risk management.
This is a useful listen for anyone exploring AI adoption in insurance, whether you’re evaluating software, building an internal business case, or trying to understand what responsible AI looks like in practice.
You can watch the full episode here.





